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The gift of adventure starts with an Outdoorplay Gift Card. The perfect present for the paddler in your life. Recipients can choose from thousands of products from the best brands in paddlesports gear, including kayaking, rafting, SUP and more.
FREQUENTLY ASKED QUESTIONS
Submit your own question to our team of outdoor experts.
We offer free standard shipping on most orders over $49 shipped within the contiguous United States. Some exclusions apply. The following are not eligible for free shipping:
Orders shipped using the Free Standard option will be shipped using the most economical method offered by UPS, USPS, or FedEx to your shipping address. Transit times may vary.
If you need to request that either UPS or USPS specifically be used for your delivery, please reach out to us directly prior to placing your order.
Pricing and method availability may vary based on the size of your order and your zip/postal code.
|
Shipping Method |
Estimated Transit Time |
|
Standard |
5 - 10 Days |
|
UPS® Ground (HI/AK) |
3 - 6 Days |
|
USPS Priority Mail (HI/AK) |
3 - 7 Days |
Reminder: Transit times for standard methods are estimates only and are not guaranteed. Packages typically ship out from our warehouse within 1 business day, but high shipping volumes and carrier issues including staffing, sorting and machining may cause delays during transit with standard methods. If you need your package by a certain date, choose a shipping method with a guaranteed transit time (Next Day Air).
2 day expedited shipping and 1 day overnight shipping are available for an additional fee at checkout. Please note that expedited orders may not be picked up by the carrier until the following business day.
If you are near the Alder Creek retail store in Portland, Oregon and prefer to pick up your order in person, we offer free in-store pickup! Click here to learn more.
We offer Package Protection at checkout for a small fee that is based on your order total. If you opt into Package Protection, your order is protected from damage or loss during shipping. If the carrier tracking shows that your package is lost during transit, or if the package arrives damaged, we will refund or replace your order at no cost to you. You can start a claim here. Or, click here to read our FAQs.
The information below is provided for international customers who placed their orders prior to May 21, 2025.
Learn more about International Orders and Shipping.