We want you to be happy with your Outdoorplay experience. If you are not satisfied with the product or service you receive, please contact us immediately and we will work with you to remedy the situation so you can get back to enjoying the outdoors.
When your order arrives, inspect all items carefully to confirm they meet your expectations. If for any reason an item does not, you may return it for your money back! For more information on our return policy, please click here.
FREE and Fast Shipping
We offer FREE standard shipping on orders over $49 to anywhere in the contiguous United States.*
*Exclusions apply to oversized products, certain brands like Hobie and Point 65 N, International, and Alaska/Hawaii/US Territories.
Expedited shipping options are also available during checkout.
Most orders ship the same day if ordered by 1pm PST.
To view our full shipping policy, including shipping delivery times, click here.
Price Match Guarantee
We know that making an investment in new gear involves a number of decisions, including evaluating the best price. The prices you see listed on our website are among the most competitive you will find anywhere!
If you find a lower price on an identical product from one of our competitors, you're covered under our Price Match Guarantee. We'll match their price, which means you can enjoy shopping and not worry that you'd be getting a better deal elsewhere!
Our goal is to make this policy simple and hassle-free. You will find that we respond to your requests quickly and in most cases can approve the price match the same day.
To request a price match please call us at 1-800-994-4327.