Stand-Up Paddling Safety
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Free standard shipping on orders over $49 in the Contiguous USA*
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Free shipping on orders over $49. View details.
We offer free standard shipping on most orders over $49 shipped within the contiguous United States. Some exclusions apply. The following are not eligible for free shipping:
Orders shipped using the Free Standard option will be shipped using the most economical method offered by UPS, USPS, or FedEx to your shipping address. Transit times may vary.
If you need to request that either UPS or USPS specifically be used for your delivery, please reach out to us directly prior to placing your order.
Expedited shipping methods via UPS are also available at checkout. Pricing and method availability may vary based on the size of your order and your zip/postal code.
Shipping Method | Estimated Transit Time |
Standard | 5 - 10 Days |
UPS® Ground (HI/AK) | 3 - 6 Days |
USPS Priority Mail (HI/AK) | 3 - 7 Days |
Reminder: Transit times for standard methods are estimates only and are not guaranteed. Packages typically ship out from our warehouse within 1 business day, but high shipping volumes and carrier issues including staffing, sorting and machining may cause delays during transit with standard methods. If you need your package by a certain date, choose a shipping method with a guaranteed transit time (Next Day Air).
Shipping Method | Estimated Transit Time |
Expedited | Estimated 2 Business Days |
Next Day Air | 1 Business Day (Guaranteed by UPS*) |
*UPS Delivery Guarantees may be suspended during severe weather events and emergencies.
If you are near our warehouse in Hood River, Oregon and prefer to pick up your order in person, we offer free curbside pickup! Click here to learn more.
We offer Package Protection at checkout for a small fee that is based on your order total. If you opt into Package Protection, your order is protected from damage or loss during shipping. If the carrier tracking shows that your package is lost during transit, or if the package arrives damaged, we will refund or replace your order at no cost to you. You can start a claim here. Or, click here to read our FAQs.
We currently ship to happy customers throughout the world using UPS and USPS methods (not all methods available in all regions). Certain brands or products may have restrictions on shipping outside of the USA (noted on product pages).
Learn more about International Orders and Shipping.
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100% Satisfaction Guarantee & Easy Returns
We want you to be happy with your Outdoorplay experience. If you are not satisfied with the product or service you receive, please contact us immediately and we will work with you to remedy the situation so you can get back to enjoying the outdoors.
When your order arrives, inspect all items carefully to confirm they meet your expectations. If for any reason an item does not, you may return it for your money back! For more information on our return policy, please click here.
FREE and Fast Shipping
We offer FREE standard shipping on orders over $49 to anywhere in the contiguous United States.*
*Exclusions apply to oversized products, certain brands like Hobie, Vibe Kayaks and Point 65 N, International, and Alaska/Hawaii/US Territories.
Expedited shipping options are also available during checkout.
Most orders ship the same day if ordered by 1pm PST.
To view our full shipping policy, including shipping delivery times, click here.
Price Match Guarantee
We know that making an investment in new gear involves a number of decisions, including evaluating the best price. The prices you see listed on our website are among the most competitive you will find anywhere!
If you find a lower price on an identical product from one of our competitors, you're covered under our Price Match Guarantee. We'll match their price, which means you can enjoy shopping and not worry that you'd be getting a better deal elsewhere!
Our goal is to make this policy simple and hassle-free. You will find that we respond to your requests quickly and in most cases can approve the price match the same day.
To request a price match please call us at 1-800-994-4327.
To view our entire Price Match policy, click here.
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