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Our Guarantee:
 We
want you to be happy with the products you buy from Outdoorplay
and the service you receive. So when you receive your order, inspect
it carefully so that it completely meets your satisfaction. If for
any reason it does not, please let us know and we will return it
or exchange it via our returns and exchange policy. For more on that policy, please click
here. If you are not satisfied with the service you receive
from us, contact us immediately at customerservice@outdoorplay.com
and we will remedy the situation.
Our Privacy Policy:
Our site is 100% SECURE so your personal information is completely
safe. Outdoorplay uses state-of-the-art Internet encryption technology
to ensure that the transmission of your personal and payment information
is secure.
Price Match Guarantee:
We know that making an investment in your gear involves a number of
decisions, including evaluating the best price. We feel that the prices
you see listed on our website are among the most competitive you will
find from an authorized dealer for the brands we carry.
If you find a lower price on an identical product from one of our
competitors, you're covered under our Price Match Guarantee. We’ll
match their price, which means you can enjoy shopping with Outdoorplay
and not worry that you’d be getting a better deal elsewhere!
Price match good for up to 14 days following your purchase. (see details
below)
Send us an email to customerservice@outdoorplay.com
with the link to the competitor's product and we will respond to your
request immediately. Or, if you prefer, you may call us at 1-800-994-4327
to request a Price Match.
The Fine Print
We, like you, hate fine print, so we have tried to minimize the
amount and keep all points clear. To qualify for the Price Match,
your purchase must meet the following conditions:
- Price Matches may only be honored on identical items we currently
have in stock.The product must be the exact same make and model.
(ie, the same size, color, season, etc.)
- The product must be brand new and in stock at the competing
dealer. Verification required.
- The competing dealer must be an authorized US retailer for the
brand.
- Price matches are on final delivered price.
- The competing online retailer's principle business must be
located within the United States.
If we are unable to verify that the above conditions have been met,
we will notify you that we require additional information to verify
the Price Match. Our goal is to make this policy simple and hassle-free.
You will find that we respond to your requests quickly and in most cases
can approve the Price Match the same day.
We are an official and authorized dealer for every brand listed on
this web site. This means you always receive factory fresh merchandise
with a true manufacturer's warranty. And with our Price Match
Guarantee, you'll know that our low, online pricing is both
fair and competitive.
If you have any questions about our guarantee or our privacy practices,
please contact management via email customerservice@outdoorplay.com
or via telephone at 541.386.8751.
* No returns on used items. All
returns must be in original packaging. Restocking fee may apply. |
