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Myth:
Shopping online is actually very expensive because of
the huge shipping charges that get included at the end, especially with boats.
Fact: Outdoorplay offers
affordable shipping methods straight to your doorstep. When
you purchase through our website, whether you buy a boat or
a video, you'll be astonished at how little you end up paying.
Plus there is NO SALES TAX!
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Myth:
Products get damaged when they're being shipped.
Fact: Outdoorplay takes
the extra step to make sure that your product is safely wrapped
and ready to travel. Our special packing procedures assure
a non-damaged product to your door.
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Myth:
It takes weeks to actually get whatever you've ordered online.
Fact: Most orders ship
within 24 hours. We offer faster shipping for those who need
it, but our standard shipping usually arrives within 5 to
7 days on accessories and 7 to 10 on boats!
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Myth:
My credit card information is extremely vulnerable on the
Internet.
Fact: Outdoorplay uses
state-of-the-art security on our shopping site. We are endorsed
by Veri-Sign and TRUST-E, ensuring your safety and privacy
when shopping online.
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Myth:
I never put my email on a website because they just share
it with other companies and I get spam email.
Fact: Outdoorplay honors
your privacy. We will never share, sell, or rent your information
to anyone. Your information will remain confidential.
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Myth:
How do I know I'm not ordering from some guy working out of
his basement in his house?
Fact: Outdoorplay is a
company built by boaters, for boaters. Our store, professionally
staffed headquarters and fulfillment center are all located
in Hood River, OR.
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Myth:
You never get good customer service online. You get a bunch
of people trying to sell you junk.
Fact: Outdoorplay hires
the most professional and friendly customer service representatives.
By hiring people who know the boating industry, they can answer
any question you throw their way. Although we carry the finest
brands on the market, selling gear is not their main objective;
making the customer happy is!
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TESTIMONIALS
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Supreme customer service
"I have had nothing but good experiences with Outdoorplay
and the extra mile that you went for me only reinforces that
feeling. Thanks again."
Scott Ostrem
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Dedicated Paddling Specialists on Staff
"Thanks for your help with the boat selection! The customer
service received was VERY good! Thanks again for helping with
the process."
John R. Johnston
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Incredibly efficient and inexpensive shipping methods
"I received my item purchased and want to say that your
company is very fast on shipping items.......a big kudos to
you!! Thank you so much and yes I'll definitely shop from
you again and spread the word how super you handled my order.
Thank you."
Wendy Lakso
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No
sales tax
"I am very pleased with your service. I really saved some
cash on the sales tax too. Unfortunately for my credit card,
you have found a customer for life!
Thanks."
Tim
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A
grassroots company
"We're excited to be working with Outdoorplay, and very
grateful for the generous support they'll be providing to
our waterway conservation efforts. This is one company that's
truly committed to the paddling community and protecting our
waterways."
Jeff Yeager, ACA Executive Director
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100%
satisfaction guarantee & 
100%
secure shopping
