Outdoorplay happily accepts product returns and exchanges.
Our product return and exchange process is very easy. Simply return the product within 30 days of the date of purchase. Fill out the return form on the back of the invoice you received and send it with the product. Once we receive the merchandise back we will send out new items and/or credit the original form of payment.
FREE Shipping on every order over $39 to anywhere in the continental USA (via FedEx Smart Post)! Other shipping options start at $6.95.
Estimated Delivery Times - In Business Days
FedEx SmartPost – (8-12 Days)
FedEx Ground – (4-7 Days)
FedEx 3-Day Express - (3 Days)
FedEx 2-Day - (2 Days)
FedEx Overnight - (1 Day)
UPS Ground – (7-10 Days)
UPS 3 Day Select – (3 Days)
UPS 2nd Day Air – (2 Days)
UPS Next Day Air – (1 Day)
USPS Priority Mail - (7-10 Days)
Alaska & Hawaii
: Free shipping does not apply. View rates during checkout. For kayak orders, we will contact you with a shipping quote.
International Orders:
We ship all over the world! During checkout you will see shipping rates based on address location. For kayak orders, we will contact you with a shipping quote. International shipping times can vary. Average delivery time is approximately 2 weeks. You are responsible for Customs duties and taxes.
Easy Kayak Shipping:
Shipped via motor freight (18-wheeler), delivered to your house or business address in the continental US. Expedited shipping is not available. (Note: all kayaks subject to an oversized wrapping charge).
Not only will you love your new gear from Outdoorplay (see our 100% Satisfaction Guarantee), but we guarantee every product we sell to be free of defects in materials and workmanship. Our products are also backed with a full manufacturer product warranty. Shop with confidence! We Guarantee It.
We know that making an investment in your gear involves a number of decisions, including evaluating the best price. We feel that the prices you see listed on our website are among the most competitive you will find from an authorized dealer for the brands we carry.
If you find a lower price on an identical product from one of our competitors, you're covered under our Price Match Guarantee. We’ll match their price, which means you can enjoy shopping with Outdoorplay and not worry that you’d be getting a better deal elsewhere!
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Rio Paddle Jacket: The lightweight Rio™ excels in protecting your kids at a value-oriented price. Durable urethane-coated 210 denier nylon oxford is cut big to allow layering for extra warmth. Soft neoprene neck and wrist cuffs comfortably help keep water out. Shock-cord waist fastens with a barrel-lock closure. The kid's Rio is an excellent value for all young paddlers.
Rio Paddle Pants: The first step to keeping kids warm is keeping them dry. These lightweight Rio™ paddling pants offer excellent protection for your child at a value-oriented price. Durable 210-denier nylon oxford fabric is generously cut to allow layering for extra warmth. A urethane coating and factory-taped seams keep water on the outside, where it belongs. Elastic ankle cuffs and an adjustable shock-cord waist closure allow for a great fit.
Cross 4 Water Shoe: The Cross 4 Water Shoe combines many excellent features into one great shoe. They features a 4-mm neoprene upper for reliable warmth and extra padding, while NRS’ legendary TiCoat layer provides additional insulation. The 7mm padded insole and 2mm mid-sole shim cushions impact during extended hiking and protects your feet from sharp rocks, while the integrated adjustable arch strap tightens the top of the boot around your foot for increased stability and a comfortable, secure fit. A traction sole provides good grip for solid footing, and the slim, rounded sole design eliminates uncomfortable edges. The hi-top design and gusseted YKK zipper guarantees easy entry and removal.
Simply check the box next to any item that you want to add to your order and then click the 'Add All To Cart' button. When you add one or more items, you'll automatically receive up to 15% off certain items, plus you'll receive FREE Shipping on orders over $39, and NO Sales Tax!!
-Don't forget to check the box next to the name of each item you want to add
-Be sure to select a size and color if applicable
-Go ahead and keep shopping and anything else you add to your order might also receive the same discount!
(note: discount excludes oversized items like kayaks, some vendors, and items already on sale. Cannot be combined with club membership or other discounts)
We will ship your new kayak with USF Corporation. 
